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Effective date: March 2025
OCRConvert ("we", "us", or "our") operates the OCRConvert.com website and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our free online OCR service.
This policy is intended to comply with applicable data protection laws. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
The data controller responsible for your personal data in relation to the Service is OCRConvert. You can contact us via our Contact page for any request or question regarding your personal data or this policy. We will respond to requests within the timeframes required by applicable law.
The Service allows you to upload documents and images (e.g. PDF, JPG, PNG) so we can extract text and return it in a format you choose (plain text / TXT). You do not need to create an account or log in. We do not retain your uploaded files after processing; they are deleted automatically from our servers.
When you use the Service, you may upload files for conversion. We process these files only to perform OCR and deliver the result. We do not use the content of your files for advertising, training models, or any purpose other than providing the conversion you requested.
If you contact us (e.g. via our contact form or email), we may receive your name, email address, and the content of your message. We use this only to respond to you and to improve our support.
When you access the Service, we may automatically collect:
This information helps us operate the Service, prevent abuse, and improve performance. We do not use it to identify you personally unless required by law or to enforce our terms.
We may use cookies and similar technologies (e.g. local storage) for:
You can control or block cookies through your browser settings; some features may not work correctly if you disable essential cookies. Where we use non-essential cookies (e.g. analytics), we will seek your consent where required by law.
We process your personal data only where we have a valid legal basis:
Provision of data: You are not required to provide personal data except where necessary for the service (e.g. uploading a file to convert). If you do not provide data necessary for the service, we cannot perform the conversion. Provision of other data (e.g. contact form) is voluntary.
Automated decision-making: We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.
We use the information we collect to:
We do not sell your personal information or the content of your files to third parties. We do not use your file content for marketing or to build advertising profiles.
Uploaded files: Files you upload are processed on our servers to perform OCR. Once processing is complete, we automatically delete the uploaded files and the converted output from our systems. We do not retain copies for longer than necessary to complete the conversion and deliver the result (typically a short period; we do not store them for 24 hours or more unless required for debugging or legal purposes).
Your responsibility: Because files are transmitted and processed over the internet, you should not upload documents containing highly sensitive or confidential information (e.g. passwords, financial account details, health records) unless you accept the associated risks. We are not responsible for the security or handling of such content beyond what we describe in this policy.
We may share information:
We do not sell or rent your personal information or file content. Where we use service providers (e.g. hosting), we ensure they are bound by contract to protect your information and use it only for the purposes we specify.
We use reasonable technical and organizational measures to protect the information we collect, including encryption in transit (e.g. HTTPS). No method of transmission or storage is completely secure; we cannot guarantee absolute security. You use the Service at your own risk.
We retain personal data only for as long as necessary for the purposes set out in this policy:
When we no longer need your personal data, we will delete or anonymize it in accordance with our internal retention schedule and applicable law.
Your personal data may be processed in countries outside your country of residence. Those countries may not provide the same level of data protection as your jurisdiction.
When we transfer personal data to a country that has not been recognized as providing an adequate level of data protection, we implement appropriate safeguards as required by law (e.g. standard contractual clauses or other approved mechanisms). You may request a copy of the safeguards we use by contacting us.
The Service is not directed at children under 16 (or the applicable age in your jurisdiction, e.g. 13 in some countries). We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will take steps to delete it without delay.
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Effective date" above. For material changes that affect how we use your personal data, we may provide additional notice (e.g. on the Service or by email where we have it). Continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or have a complaint about our use of your personal data, please contact us:
We will respond to legitimate requests within the time required by applicable law.